Privacy Policy

Effective November 11, 2026

Despro LLC ("Despro," "we," "us") makes custom apparel, signs and graphics, and runs online team and brand stores at godespro.com. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

• Orders: your name, email, phone number, shipping address, the items, sizes and personalization you choose, and order history.
• Payments: payments are processed by our checkout providers (such as Webflow, Stripe and PayPal). We do not see or store your full card number.
• Messages: anything you send us by email, text, or our contact and project forms.
• Website use: basic technical information such as browser type and pages visited, collected through standard cookies and analytics.

How we use it

• To make, ship or deliver your order and send order and tracking updates.
• To share a store's order details (names, items and sizes, not payment details) with the organization that runs that store, so they can distribute products and track their fundraiser.
• To answer your questions and provide customer service.
• To run and improve our business, including bookkeeping, scheduling and reminders.

We do not sell your personal information.

Who we share it with

Only the service providers that help us run Despro, and only what they need: our website and store platform (Webflow), payment processors, shipping providers (such as Shippo and the carriers), and the tools we use to manage orders (such as Airtable, Zapier and Google Workspace). We may also disclose information if required by law.

Our internal assistant and Google data

Despro uses a private, internal assistant application ("Jarvis") that runs on our own computer to help us manage our own business email, calendar and tasks. It accesses only Despro's own Google account, with read-only permission, and only for Despro's internal use. Data it reads stays on our computer, except that short search queries may be sent to a web search service and location coordinates to a weather service. It is not offered to the public and does not access anyone else's Google account.

Despro's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Google user data for advertising, do not sell it, and do not use it to train generalized AI models.

How long we keep it

We keep order records as long as needed for orders, returns, taxes and our business records, and delete or anonymize information we no longer need.

Your choices

You can ask us to see, correct or delete your personal information, or to stop sending you marketing messages, by emailing us. We will respond within a reasonable time.

Security

We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.

Children

Our stores are run for schools, teams and organizations. Orders should be placed by an adult, and we do not knowingly collect information directly from children under 13.

Changes

We may update this policy and will post the new version on this page with a new effective date.

Contact us

Despro LLC, Bohemia, New York
Email: nico@godespro.com